Program Director

Deborah Pressman

Program Director of the Certificate in Online Dispute Resolution

Learn how to shift your ADR skills and deal with conflict remotely and virtually.

From the developers of the LLM in Dispute Resolution, the new OsgoodePD Certificate in Online Dispute Resolution (ODR) will cut through the jargon, the myths and misconceptions, and give you a hands-on, interactive experience of new tools, technologies and approaches in dispute resolution.

Using the latest technologies and online platforms that are transforming the dispute resolution (and adjudicative landscape), leading experts will provide insight on core issues. Focusing on the practical, over five days, you will practice core skills and get individualized feedback

Registration includes 120-day unlimited, online access to the recorded program.

What You’ll Learn

Understand the implications of digital transformation in dispute resolution for legal advocates, mediators and adjudicators

Obtain strategies for leveraging technology to manage conflict more efficiently (and effectively)

Explore current ODR systems and applications (public and private), enabling you to develop a comprehensive understanding of general practices and practices of ODR

Practice dispute resolution techniques in sample technology platforms through simulations developed for the program

Identify and explain advantages and disadvantages of ODR from the user’s perspective (including online neutrals and legal advocates)

Learn how to shift traditional ADR techniques and handle conflict remotely and virtually (e.g., teleconferences, video conferencing, virtual group facilitation, text-based processes, e-mail negotiation, and e-arbitration/adjudication)

Adapt your offline communication skills to enhance user engagement and trust in online/remote processes and practice blended processes using mixed communication channels

Learn about the future of information technologies in conflict avoidance and management

Become aware of evolving challenges in ODR and strategies to overcome these

This is a highly interactive program and space is strictly limited.

Who Should Attend




Other practitioners who are involved in resolving legal disputes


Program Director

Deborah Pressman

Program Director of the Certificate in Online Dispute Resolution

Advisory Board

Nicole Aylwin

Member, Condominium Authority Tribunal (ON); Senior Research Fellow, Canadian Forum on Civil Justice; Advisor, Special Projects and Research Initiatives, Winkler Institute for Dispute Resolution, Osgoode Hall Law School

Ian Darling

Chair, Condominium Tribunal for Ontario

Colin Rule

President and CEO, and; Director, Online Dispute Resolution – eBay and PayPal (former); Lecturer, Santa Clara Law and Stanford Law School

Shannon Salter

Chair, Civil Resolution Tribunal, BC; Adjunct Professor, UBC Allard School of Law

Martha Simmons

Winkler Professor of Dispute Resolution; Academic Co‑Director, Winker Institute & Assistant Professor, Osgoode Hall Law School

Darin Thompson

Legal Counsel, BC Ministry of Justice; Acting Legal Officer, BC Civil Resolution Tribunal

Nicolas Vermeys

Associate Director – Cyberjustice Laboratory; Professor – Faculty of Law, Université de Montréal

Program Modules


Mar 7, 25, 28 & Apr 18 & 22, 2022

$3,295 + TAX


March 7, 2022

9:00 am – 4:30 pm (ET)

March 25, 2022

9:00 am – 4:30 pm (ET)

March 28, 2022

9:00 am – 4:30 pm (ET)

April 18, 2022

9:00 am – 4:30 pm (ET)

April 22, 2022

9:00 am – 4:30 pm (ET)

Printable Registration Form

If a downloadable form is required, please contact

“Is financial assistance or funding available?”

As law evolves, we know how important it is to stay up to date. We also understand the financial implications of continuously upgrading your professional skills and knowledge. For more information on available options, including Job Grants, OSAP, please visit:

Certificate Requirements

In order to successfully receive an Osgoode Certificate, participants must attend all program modules, including the final simulation on the last day of the program.

CPD and Accreditation

OsgoodePD is an accredited provider with the LSO, the Law Society of BC and NY CLE Board. Select your location to view the eligible hours you may claim.

CPD Hours
Contact us for inquiries about other provinces.
Substantive27h 45m
Professionalism7h 15m
Total35h CPD

Are you reporting hours from a previous date?

View our CPD & Accreditation page to see previously calculated hours for this course.

Other Eligible CPD/MCLE hours:

This program is approved for LAWPRO Risk Management Credit

You may also be interested in…

Deeper Learning Opportunities


Are you a law graduate or an executive/senior professional with at least 5 years of specialized experience? Consider a full-time or part-time LLM degree.

Dispute Resolution

Application Open

Part-time LLMs Full-time LLMs

Single Course Enrollment

Do you have an LLB/JD? Consider taking a single LLM course for deeper learning in a specific area of practice – all credits will apply towards a Professional LLM.

Explore LLM courses

Frequently Asked Questions

Client and Technical Support

Have questions? Get advice in person, by email or over the phone.

Program content questions

Gail Geronimo, Program Lawyer

Online Technical Requirements

To ensure you do not encounter any issues that will impact or limit your learning experience, please review the following information.