Program Chairs
Alicia Kuin
Mediator, Dialogue Facilitator & Conflict Management Consultant
J. Jay Rudolph
Rudolph Mediation & Arbitration Services Inc.
What actually shifts outcomes in mediation?
Beyond technique and process design, experienced practitioners know that outcomes often depend on something less visible: judgment, timing, presence, courage and credibility.
A Joint Program by the Winkler Institute for Dispute Resolution, the International Academy of Mediators, and Osgoode Professional Development.
Redesigned for 2026, this Mediation Forum brings together leading mediators and public figures for four in-depth interviews exploring the critical moments that shape mediation outcomes – when to intervene, when to hold back, how to navigate power and how to sustain trust with parties and stakeholders in complex disputes. Featuring Paul Iacono, Bill Marsh (UK), Angela Reddock-Wright (US) and The Honourable Bob Rae. Each conversation will be followed by audience dialogue, inviting participants to connect these insights to their own practice.
The Forum will conclude with a dynamic panel discussion that will provide a sharp, critical examination of our experts’ interview responses, bridge mediation philosophy with real-world constraints and provide practical strategies around building trust, preparation, handling difficult scenarios and the use of technology in mediation practice.
This program is more than a conference – it’s your opportunity to engage with top mediation and arbitration professionals. Leave inspired, equipped and ready to apply lessons in judgment, courage and craft to reach your desired outcomes.
Can’t Make the Date? Registration includes 120-day unlimited, online access to the recorded program.
What You’ll Learn
Mediator Judgment and Turning Points
Understand how experienced mediators recognize moments of impasse or breakthrough and how they decide when/how to act.
The Mediator’s Use of Power and Influence
Examine how mediators consciously use influence, challenge and reframing in practice and what neutrality demands in real-world disputes.
Managing Identity, Culture and History
Explore how context, power dynamics and lived experience shape the mediation room and influence both process and outcomes.
The Private Cost of Public Conflict
How to manage the emotional, ethical and professional weight borne by mediators working in high-stakes and publicly sensitive disputes.
From Technique to Craft
Bridge the gap between formal mediation techniques and the nuanced choices that actually move parties toward resolution.
PLUS! In-person registration includes exclusive access to our networking reception – a perfect opportunity to connect with speakers, colleagues and peers in a relaxed and collegial atmosphere.
Brought to you by
Who Should Attend
Mediators
Counsel
Ombudsman
In-house counsel
Human Relations professionals
Faculty
Program Chairs
Alicia Kuin
Mediator, Dialogue Facilitator & Conflict Management Consultant
J. Jay Rudolph
Rudolph Mediation & Arbitration Services Inc.
Planning Committee
The Hon. Todd Archibald
Archibald Mediation & Arbitration Solutions Inc.
Larry Banack
Banack Resolutions
Jon Fidler
M+F Mediation & Arbitration Services
Afsana Gibson-Chowdhury
GC Mediation and Training Ltd.
Paul M. Iacono
YorkStreet Dispute Resolution Group Inc.
Alicia Kuin
Mediator, Dialogue Facilitator & Conflict Management Consultant
Patricia McMahon
Assistant Professor, Osgoode Hall Law School; Co-Academic Director, Winkler Institute for Dispute Resolution
J. Jay Rudolph
Rudolph Mediation & Arbitration Services Inc.
The Hon. Warren K. Winkler
Former Chief Justice of Ontario, Mediator & Arbitrator
Register
Oct 1, 2026
Please Note: In-person registration includes exclusive access to our networking reception on October 1, 2026. For government and student rates, please email osgoodepd@osgoode.yorku.ca.
$595 + TAX
Time
9:30 a.m – 4:30 p.m (ET)
Nov 19, 2026
Please email osgoodepd@osgoode.yorku.ca for government pricing and student rates.
$595 + TAX
Time
9:30 a.m – 4:30 p.m (ET)
Printable registration form
If a downloadable form is required, please contact OsgoodePD@osgoode.yorku.ca.
“Is financial assistance or funding available?”
As law evolves, we know how important it is to stay up to date. We also understand the financial implications of continuously upgrading your professional skills and knowledge. For more information on available options, including Job Grants, OSAP, please visit:
CPD and Accreditation
Please Note
The hours below are for the 2025 iteration of the program and should be used as an estimate only. Confirmed hours will be available soon.
OsgoodePD is an accredited provider with the LSO, the Law Society of BC and NY CLE Board. Select your location to view the eligible hours you may claim.
| Substantive | 2h 35m |
|---|---|
| Professionalism | 1h 25m |
| Total | 4h |
| Substantive | 2h 35m |
|---|---|
| Professionalism | 1h 25m |
| Total | 4h |
Are you reporting hours from a previous date?
View our CPD & Accreditation page to see previously calculated hours for this course.
Deeper Learning Opportunities
LLMs
Are you a law graduate or an executive/senior professional with at least 5 years of specialized experience? Consider a full-time or part-time LLM degree.
Part-time LLMs Full-time LLMsThe Osgoode Certificate
Stay competitive with deep dives into the most critical issues in law. Taught by leading experts and designed for flexible learning, choose from multi-day programs or take courses at your own pace to build towards a certificate.
Explore certificatesSingle Course Enrollment
Do you have an LLB/JD? Consider taking a single LLM course for deeper learning in a specific area of practice – all credits will apply towards a Professional LLM.
Explore LLM coursesFrequently Asked Questions
Client and Technical Support
Have questions? Get advice in person, by email or over the phone.
Program content questions
Elise Parr, Program Lawyer
eparr@osgoode.yorku.ca
Registration questions
Technical support
Online Technical Requirements
To ensure you do not encounter any issues that will impact or limit your learning experience, please review the following information.