Designed as a deeper learning experience for all professionals, certificates are intensive, practice-based programs taught by faculty with real-world experience.
Negotiation
Eligible for
An interactive learn-by-doing online program focused on practical negotiation skills and strategies
Whether you are doing deals or resolving conflicts, effective negotiation skills are essential for success.
The program is mostly hands-on, learn by doing; no content will be recorded
In today’s increasingly competitive market, understanding why and how negotiations succeed, and having the skills required to achieve your goals are must-have tools for any legal or business professional.
Led by Trevor Farrow and Shannon Moldaver, the program draws on the expertise and experience of leading negotiation scholars, practitioners and judges. They will take you beyond the basic “getting to yes” principles and provide you with the strategies needed to handle obstacles that are barriers to agreement.
Mark Ansara
Executive Director, Timmins Temiskaming Community Legal Clinic
“This program was without doubt the most informative, interesting and effective course that I have ever taken in any area of endeavour.”
Now in a unique online format, this intensive, five-module Osgoode certificate program will help build your theoretical knowledge and develop your negotiation skills.
What You’ll Learn
You will get intensive training in negotiation theory and practice in a dynamic, hands-on online environment, participate in simulated negotiation exercises, watch leading experts demonstrate effective negotiation practice and engage in discussions with faculty and participants.
What are the implications of your individual negotiation style?
Dissecting negotiation: the anatomy of the process
The seven essential steps in negotiation, and the consequences of missing any one of them
Defining negotiation “success”
How you can improve your success rate
Developing negotiation skills: strategy development skills; communication skills; creativity skills; assessment skills; drafting skills
Redirecting negotiation through reframing
Building and managing a negotiating team
Overcoming obstacles: strategies for avoiding traps and phenomena that lead to impasse
Key questions for negotiators
Working with clients: the challenges in representative negotiation
Three special circumstances in which negotiations occur: negotiating with the mediator; negotiating with government; negotiating in the shadow of the court
Negotiating challenges that arise in specific practice areas
Claudio Ruiz-Pilarte
The Centre for Spanish Speaking Peoples
“A truly great program and a necessary foundation for every person in a management or supervisory position.”
Who Should Attend
Lawyers who negotiate
Senior management/executives in the public and private sectors
Other professionals who negotiate on behalf of clients (individual, corporate and/or government clients)
Faculty
Program Directors
Trevor C.W. Farrow
Professor and Associate Dean (Research and Institutional Relations), Osgoode Hall Law School, Chair of the Canadian Forum on Civil Justice; Founding Academic Director of the Winkler Institute for Dispute Resolution
Shannon Moldaver M.A. LL.B., LL.M. (ADR)
Shannon Moldaver Dispute Resolution Inc.
Instructors
Nancy J. Davis
Founder, NJD Consulting
Mike DeGagné
President and CEO, Indspire
Trevor C.W. Farrow
Professor and Associate Dean (Research and Institutional Relations), Osgoode Hall Law School, Chair of the Canadian Forum on Civil Justice; Founding Academic Director of the Winkler Institute for Dispute Resolution
Frank Gomberg
Mediator, Gomberg Mediation Solutions Inc.
Kiran Kang
Goldblatt Partners LLP
Jonathan Kulathungam
Partner, Teplitsky Colson LLP
Helen Lighthouse
Lightstone Academy for Conflict Resolution
Dawn McDermott
Senior Advisor of Dispute Resolution and Support, Wilfrid Laurier University
Shannon Moldaver M.A. LL.B., LL.M. (ADR)
Shannon Moldaver Dispute Resolution Inc.
Sean O’Connor
Member, Workplace Safety and Insurance Appeals Tribunal
Bob Thompson
Osgoode Hall Law School, York University
Mark Ansara
Executive Director, Timmins Temiskaming Community Legal Clinic
“This program was without doubt the most informative, interesting and effective course that I have ever taken in any area of endeavour.”
Agenda
Morning Session
Starting with a brief look at the kinds of conflicts that typically underlie negotiations, you will learn what goes into the mix of negotiations and the effect of each of these elements on the negotiation process and the outcomes that flow from negotiations.
The following questions will be addressed:
What are the key ingredients of negotiation
When, where and how do negotiations occur
What are the implications of your individual negotiation style?
How can the effectiveness of negotiations be improved?
Afternoon Session
The structure of negotiations will be examined from two principal perspectives:
The terminology used in theory and practice to describe key aspects of the negotiation process and negotiation strategies.
The seven essential steps in a negotiation, and the consequences of missing any of them.
With the models of negotiation in hand, the remainder of the session focuses on execution: how to use the seven essential steps to obtain superior results. Questions to be canvassed include:
How is negotiation “success” defined?
What distinguishes the best negotiators from average negotiators?
How can you improve your success rate?
The first day will conclude with an important discussion from our Guest Faculty who will focus on Indigenous perspectives and considerations in the negotiation context.
Morning Session
This session will begin with a direct negotiation exercise, with stakeholders and contexts in mind, and in particular:
Communication skills with those across the table
Creativity skills, at the table and in caucus
Assessment skills, which include when and how to react to an emerging agreement
Afternoon Session
The second half of the day will be a discussion on culture, and expand into its interaction with gender, personality and power. Discussions will explore three key questions for negotiators:
Do culture and gender make a difference
What role does personality play in how people negotiate?
How do you manage power imbalances at the negotiation table?
Morning Session
The importance of thorough preparation for negotiation cannot be overstated. Building on the steps and skills covered in earlier sessions, this module focuses on critical components of preparation as between counsel and clients. These include:
Interviewing the client
Defining the role of the client in the negotiation
Preparing your client for negotiation
Obtaining instructions before and during the negotiation
Addressing communication and other issues that arise
Participants will have an opportunity to practice their skills and observe others through a simulated representative negotiation exercise.
Guest faculty will discuss lessons learned from their most memorable and challenging representative negotiations.
Afternoon Session
The afternoon session will focus on an in-depth discussion and exercise of appropriate ethical and legal behavior while negotiating, including:
Negotiation behaviour and communication required by Rules and Codes
Ethical issues when communicating with parties, counsel, the mediator and the courts
How to recognize and appropriately deal with conflicts of interest
Morning Session
The morning session will delve into the psychology and nuances behind negotiations, including:
The neuroscience of negotiation
Recognizing your own negotiation style and understanding how it affects the negotiation process
Knowing the other side and adjusting strategies accordingly
More advanced negotiating skills will be examined, including:
Redirecting the negotiation through reframing
Using caucuses and breaks effectively
Building and managing a negotiating team
Reading and interpreting non-verbal clues
The session will tackle nuances and challenges in today’s increasingly technology-focused negotiation environments, and the strategies for overcoming them, including:
What are the best practices in dealing with the impacts of technology?
What are factors to keep in mind when negotiating online?
Does negotiating through email communication affect the outcome?
How to deal with ethical challenges of negotiating through email
Afternoon Session
Building upon the morning session, the afternoon will be spent in a negotiation exercise focused on negotiation nuances and online negotiation skills.
Our guest faculty will lead a discussion on the value of trust and apology in the negotiation table, including:
How do you develop the trust of your client and the other side?
Are there strategies to regain trust between parties when discussions break down?
When is it appropriate to incorporate apologies into the negotiation discussions?
Morning Session The final day of the program will be devoted to negotiating a complex, multi-party fact situation. Each negotiating group will have an assigned coach, who will provide constructive feedback at designated steps of the negotiation process. Participants will hone the numerous skills that are essential to effective negotiating.
Afternoon Session The negotiation exercise will continue into the afternoon. Following the group negotiations, the full class will reconvene and share lessons learned from the negotiation exercise. The program will conclude with a review of the key learning points and a review of the checklists and other practical resources that will be provided to each participant.
We’re sorry, the upcoming dates for this program aren’t confirmed yet.
If you’re interested in the next program offering, complete this form and we’ll email you once new dates are announced.
Substitution of registrants is permitted at any time. If you are unable to find a substitute, a full refund is available if a cancellation request is received in writing 21 days prior to the program date. If a cancellation request is made with less than 21 days notice, a $150.00 administration fee will apply. No other refund is available.
As law evolves, we know how important it is to stay up to date. We also understand the financial implications of continuously upgrading your professional skills and knowledge. For more information on available options, including Job Grants, OSAP, please visit:
To receive an Osgoode Certificate, you must attend all sessions and participate in all simulated negotiation exercises
CPD and Accreditation
OsgoodePD is an accredited provider with the LSO, the Law Society of BC and NY CLE Board. Select your location to view the eligible hours you may claim.
A scheduled replay of a past program, with the ability to ask questions.
Module 1 Only
Register for Module 1 Only
5 Modules
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Students typically complete the LLM in two years (6 terms).
Do you have an LLB/JD? Consider taking a single LLM course for deeper learning in a specific area of practice – all credits will apply towards a Professional LLM.
Please note the following exceptions that may affect OSAP funding eligibility for our certificates:
Students receiving Second Career funding for a micro-credential during their study period are ineligible;
Although grants will not be converted to loans, a grant may become repayable if a student withdraws, is determined to be overpaid in grant funding, or income cannot be verified within one year;
A student cannot receive OSAP for micro-credential assistance for their study period if it overlaps with another micro-credential study period in which they are concurrently receiving OSAP for micro-credential funding. However, students may overlap their micro-credential study period with a study period that is part of a different full- or part-time program that they are concurrently receiving funding for through Full-Time OSAP or Part-Time OSAP, provided that OSAP funding was not assessed for the micro-credential course(s) through a Full-Time or Part-Time OSAP application.
NOTE: In order to obtain access to the program, full payment is required at least 1 business day prior to the first module of the program.
Job Grants
The Canada-Ontario Job grant may be applicable to employers seeking to train their staff. To find out if your organization is eligible for the grant and the program you wish to enrol in qualifies, visit: The MTCU Canada-Ontario Job Grant page
Many of our programs include 120-day unlimited, online access to view the recorded program. See the program page or brochure to find out if the program you’re interested in includes this access. If you need more time to view the content, or have questions about the access, please email: OPDSupport@osgoode.yorku.ca.
Our programs are typically offered once annually, around the same time each year; however, there are a few exceptions where certain programs are offered multiple times throughout the year (i.e. The Certificate in Adjudication). To receive updates on all our new and upcoming program offerings, please click here to subscribe to our email list.
If the program includes access to the recording, you will have unlimited online access to the recorded content for 120-days from the end date of the program.
Access is only for the registered delegate. In the event of misuse, access can be revoked.
CPD hours for each program can be found on the program web page and program brochure. For questions regarding CPD hours, please email cpd@osgoode.yorku.ca
A limited amount of financial assistance is available for OsgoodePD Programs unless specific bursary information appears on the program page/program brochure. Head to our Financial Assistance page for more information.
Yes. We do offer group rates on our programs. Please visit our group rate page for more information. Some exceptions apply, and rates are subject to change.
Once a program reaches capacity, a wait list will be created. This does not guarantee your registration, however it places you on the priority list. If any spot opens, you will be notified via email or phone.
If you are not able to formally register in the program, you will be able to register for the next offering before registration formally opens.
Our Continuing Legal Education (CLE) programs, ranging from one-hour briefings to more intensive certificate programs, are for all professionals. There are no general prerequisites for these programs; however, individual programs often have specific requirements to register. These are noted on individual program pages and .pdf brochures.
