Program Directors

Trevor C.W. Farrow

Dean and Professor, Osgoode Hall Law School

Shannon Moldaver M.A. LL.B., LL.M. (ADR)

Principal, Shannon Moldaver Dispute Resolution Inc.

Eligible for

An interactive learn-by-doing online program focused on practical negotiation skills and strategies

Whether you are doing deals or resolving conflicts, effective negotiation skills are essential for success.

The program is mostly hands-on, learn by doing; no content will be recorded

In today’s increasingly competitive market, understanding why and how negotiations succeed, and having the skills required to achieve your goals, are must-have tools for any legal or business professional.

Led by Trevor Farrow and Shannon Moldaver, the program draws on the expertise and experience of leading negotiation scholars, practitioners and judges. They will take you beyond the basic “getting to yes” principles and provide you with the strategies needed to handle obstacles that are barriers to agreement.

Now in a unique online format, this intensive, five-module Osgoode certificate program will help build your theoretical knowledge and develop your negotiation skills.

What You’ll Learn

You will get intensive training in negotiation theory and practice in a dynamic, hands-on online environment, participate in simulated negotiation exercises, watch leading experts demonstrate effective negotiation practice and engage in discussions with faculty and participants.

What are the implications of your individual negotiation style?

Dissecting negotiation: the anatomy of the process

The seven essential steps in negotiation, and the consequences of missing any one of them

Defining negotiation “success”

How you can improve your success rate

Developing negotiation skills: strategy development skills; communication skills; creativity skills; assessment skills; drafting skills

Redirecting negotiation through reframing

Building and managing a negotiating team

Overcoming obstacles: strategies for avoiding traps and phenomena that lead to impasse

Key questions for negotiators

Working with clients: the challenges in representative negotiation

Three special circumstances in which negotiations occur: negotiating with the mediator; negotiating with government; negotiating in the shadow of the court

Negotiating challenges that arise in specific practice areas

PLUS! Don’t miss the valuable opportunity to reinforce key concepts in live, interactive workshops and discussions with high-profile decision-makers who preside over construction disputes.

Who Should Attend

Lawyers who negotiate

Senior management/executives in the public and private sectors

Other professionals who negotiate on behalf of clients (individual, corporate and/or government clients)

Claudio Ruiz-Pilarte

The Centre for Spanish Speaking Peoples

“A truly great program and a necessary foundation for every person in a management or supervisory position.”


Program Directors

Trevor C.W. Farrow

Dean and Professor, Osgoode Hall Law School; Founding Academic Director, Winkler Institute for Dispute Resolution

Shannon Moldaver M.A. LL.B., LL.M. (ADR)

Principal, Shannon Moldaver Dispute Resolution Inc.


Mark Ansara

Executive Director, Timmins Temiskaming Community Legal Clinic

“This program was without doubt the most informative, interesting and effective course that I have ever taken in any area of endeavour.”


View the 2024 program brochure and agenda to see what you’ll learn from leading experts. A detailed agenda for the upcoming program will be available soon.

Dates coming soon. Learn more now.

Interested in the next program offering? Complete this form and we’ll email you once new dates are announced.

$3,395 + TAX


Dates coming soon. Learn more now.

Printable Registration Form

If a downloadable form is required, please contact

“Is financial assistance or funding available?”

As law evolves, we know how important it is to stay up to date. We also understand the financial implications of continuously upgrading your professional skills and knowledge. For more information on available options, including Job Grants, OSAP, please visit:

Certificate Requirements

To receive an Osgoode Certificate, you must you must attend all sessions live online and participate in all simulated negotiation exercises.

CPD and Accreditation

OsgoodePD is an accredited provider with the LSO, the Law Society of BC and NY CLE Board. Select your location to view the eligible hours you may claim.

CPD Hours
Contact us for inquiries about other provinces.
Substantive24h 45m
Professionalism2h 45m
EDI2h 45m
Total30h 15m

Are you reporting hours from a previous date?

View our CPD & Accreditation page to see previously calculated hours for this course.

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Deeper Learning Opportunities


Are you a law graduate or an executive/senior professional with at least 5 years of specialized experience? Consider a full-time or part-time LLM degree.

Dispute Resolution

Application Open

Part-time LLMs Full-time LLMs

Single Course Enrollment

Do you have an LLB/JD? Consider taking a single LLM course for deeper learning in a specific area of practice – all credits will apply towards a Professional LLM.

Explore LLM courses

Frequently Asked Questions

Client and Technical Support

Have questions? Get advice in person, by email or over the phone.

Online Technical Requirements

To ensure you do not encounter any issues that will impact or limit your learning experience, please review the following information.