Program Director

Patrick Case

Former Assistant Deputy Minister, Education Equity Secretariat, Ontario Ministry of Education

Eligible for

This unique program offers participants an opportunity to address one of the most challenging yet necessary aspects of governing educational institutions – creating legally defensible complaint procedures.

The Education Act and provincial policy memoranda, the Ontario Human Rights Code, and the Canadian Charter of Rights and Freedoms all give rise to growing legal and community pressure to resolve complaints by clear, timely, and fair means. Weak procedures that are hard for staff to implement increase reliance on costly external investigators and sometimes are the root cause of lengthy legal action. 

This five-day advanced program builds upon our Certificate in Human Rights for Education Professionals and is specifically designed for those involved with managing complaints of discrimination, harassment or competing rights claims. Participants will draw on their direct practical experience addressing complaints to consolidate and build on their knowledge of the principles of procedural and substantive fairness. In turn, participants will apply those principles to draft all sections of a legally sound and workable complaints procedure. The knowledge and skills developed throughout this program can be applied directly to the full range of education-based policy and procedure writing participants encounter in their roles. 

Registration includes 120-day unlimited, online access to the recorded program.

Please note: Module 1, Module 2 afternoon and Modules 3,4 & 5 require LIVE ONLINE attendance due to extensive group work.

What You’ll Learn

How the lived institutional experience of addressing harassment and discrimination connects to human rights principles

How to translate institutional values into clear and enforceable procedures and outcomes.

How to determine discrimination under the Human Rights Codeand the Canadian Charter of Rights and Freedoms

How to assess and address competing human rights claims in an institutional setting

How to identify and apply to drafting all stages of an effective human rights procedure

How to draft clear and legally defensible human rights complaint procedures

How to build legitimacy and trust by engaging stakeholders in the creation of human rights complaint procedures

How to structure and lead the procedure drafting process from inception to final text

Who Should Attend

Senior school executives including Chief Executive Officers of school boards (Directors of Education)

Superintendents

Heads of schools

Centrally assigned staff responsible for policy design and drafting

Principals

Headmasters/headmistresses

Human resources staff

Human rights and DEI staff

Faculty

Program Director

Patrick Case

Former Assistant Deputy Minister, Education Equity Secretariat, Ontario Ministry of Education

Advisory Board

Njeri Damali-Sojourner Campbell

Hicks Morley Hamilton Stewart Storie LLP

Jennifer Orange

Assistant Professor, Lincoln Alexander School of Law, Toronto Metropolitan University

Tana Turner

Turner Consulting Group

Susan Ursel

Ursel Phillips Fellows Hopkinson LLP

Register

Nov 6, 7, 20, 21 & Dec 4, 2026

$2995 + TAX

Time

November 6, 2026

9:00 a.m – 5:00 p.m (ET)

November 7, 2026

9:00 a.m – 5:00 p.m (ET)

November 20, 2026

9:00 a.m – 5:00 p.m (ET)

November 21, 2026

9:00 a.m – 5:00 p.m (ET)

December 4, 2026

9:00 a.m – 5:00 p.m (ET)

Printable Registration Form

If a downloadable form is required, please contact OsgoodePD@osgoode.yorku.ca.

“Is financial assistance or funding available?”

As law evolves, we know how important it is to stay up to date. We also understand the financial implications of continuously upgrading your professional skills and knowledge. For more information on available options, including Job Grants, OSAP, please visit:

Certificate Requirements

To receive the Osgoode Certificate, you must:

  • Attend Day 1, Day 2 afternoon and Days 3, 4 & 5 Live Online;
  • Attend Day 2 morning live online or via recorded archive;
  • Successfully complete an online post program assessment AND a Self Declaration by January 8, 2027.

CPD and Accreditation

Please Note

Final CPD accreditation has yet to be confirmed. Confirmed hours will be available soon.

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Frequently Asked Questions

Client and Technical Support

Have questions? Get advice in person, by email or over the phone.

Program content questions

Myrsini Zacharakis, Program Lawyer
mzacharakis@osgoode.yorku.ca

Online Technical Requirements

To ensure you do not encounter any issues that will impact or limit your learning experience, please review the following information.