Program Chairs

Pamela Chapman

Legal Educator & Consultant

Juliet Chang Knapton

Advocate in Residence, University of Ottawa Faculty of Law; Chair, Roundtable of Legal Diversity Associations (RODA)

Become more culturally competent so you can provide more equitable and effective legal representation.

Fulfill your LSO CPD professionalism EDI hours and build your competence with confidence.

The legal culture is changing, and the ability to interact respectfully and effectively with all clients and colleagues is more important than ever. Your clients, the regulators and the public are demanding more individual and corporate responsibility from legal professionals when it comes to equality, diversity and inclusion, and this program will equip you with the necessary cultural competency skills to enhance self-knowledge, improve your interpersonal skills and strengthen your ability to perform your legal and professional obligations.

Through a series of presentations and exercises, you will learn the skills you need for greater cultural competence. You will also be equipped to immediately put cultural competence skills into practice with learn-by-doing exercises focused on difficulties which may be encountered in various legal settings, and how to handle them. The program concludes with a riveting roundtable discussion where you will hear firsthand accounts of the cultural competence challenges faced by legal professionals and solutions for conquering them.

What You’ll learn

What is cultural competence and why is it relevant to your legal and professional obligations?

Addressing key challenges for legal professionals on the road to equality, diversity and inclusion

Understanding the risks of implicit associations and implicit bias

Taking culture into account to provide effective legal representation

How to have culturally competent interactions with clients, colleagues, students and others in the legal system

Recognizing micro-aggressions, and the assumptions and harmful messages that underlay them

Strategies for effective intercultural communication

Identifying realistic and appropriate cultural-competence goals for yourself and your firm or organization

Who Should Attend

All lawyers and paralegals (in Ontario and across Canada)

Any other legal professionals, including law clerks, law students (in Ontario and across Canada)

Gary Feldman

Partner, Chaitons LLP

“Well organized and moved smoothly from beginning to end. I enjoyed the format and audience inclusion by way of breakout rooms and “tests".”


Program Chairs

Pamela Chapman

Legal Educator & Consultant

Juliet Chang Knapton

Advocate in Residence, University of Ottawa Faculty of Law; Chair, Roundtable of Legal Diversity Associations (RODA)


Recorded: Nov 14, 2023

$295 + TAX

Printable registration form

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“Is financial assistance or funding available?”

As law evolves, we know how important it is to stay up to date. We also understand the financial implications of continuously upgrading your professional skills and knowledge. For more information on available options, including Job Grants, OSAP, please visit:

Ann Stoner

Lawyer, Stoner & Company Family Law

“Gave me some tools/analogies for working on becoming more open and understanding of other cultures, experiences, values.”

CPD and Accreditation

OsgoodePD is an accredited provider with the LSO, the Law Society of BC and NY CLE Board. Select your location to view the eligible hours you may claim.

CPD Hours
Contact us for inquiries about other provinces.
EDI3h 50m
Total3h 50m

Are you reporting hours from a previous date?

View our CPD & Accreditation page to see previously calculated hours for this course.

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